You ride, we take care of the rest

Get all the benefits of riding a great bike, with none of the hassle.

Get all the benefits of riding a great bike, with none of the hassle.

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4.1

260.000+ members

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It goes beyond the bike

It goes
beyond the bike

Unlimited repairs

Fast service

Cancel anytime

Theft replacement

Easy support

Unlimited repairs

Bike and e-Bike repairs, maintenance and battery swaps are free and included in your subscription. Never fix your own bike again - our expert crew knows what to do. 

Swapfiets member in a Swapfiets store being helped by a Swapfiets employee

Unlimited repairs

Fast service

Cancel anytime

Theft replacement

Easy support

Unlimited repairs

Bike and e-Bike repairs, maintenance and battery swaps are free and included in your subscription. Never fix your own bike again - our expert crew knows what to do. 

Unlimited repairs

Bike and e-Bike repairs, maintenance and battery swaps are free and included in your subscription. Never fix your own bike again - our expert crew knows what to do. 

Fast service

Cancel anytime

Theft replacement

Easy support

Unlimited repairs

Bike and e-Bike repairs, maintenance and battery swaps are free and included in your subscription. Never fix your own bike again - our expert crew knows what to do. 

Fast service

Cancel anytime

Theft replacement

Easy support

Better than buying

24/7 service in your pocket

Book service and repairs fast

Invite friends & earn up to €150 in discounts

Find the nearest store

Check your invoices easily

iPhone mockup
iPhone mockup
iPhone mockup

24/7 service in your pocket

Book service and repairs fast

Invite friends & earn up to €150 in discounts

Find the nearest store

Check your invoices easily

iPhone mockup
iPhone mockup
iPhone mockup

24/7 service in your pocket

Book service and repairs fast

Invite friends & earn up to €150 in discounts

Find the nearest store

Check your invoices easily

iPhone mockup

260.000+ happy members

Discover why our community loves us.

Discover why our community loves us.

  • Marco

    1 week ago

    Swapfiets Vienna

    Great Service. I went to get a new bike in vienna after having been a long term customer in Berlin already. The team was super friendly I got my bike within 5 minutes from the extremely friendly and helpful service team

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  • Adriel

    1 month ago

    Swapfiets Vienna

    So far, so good. The product is great, and so is the assistance.

    Google icon
  • Salimatou

    1 year ago

    Swapfiets London

    Adam was amazing and very fast. Luckily he came hours earlier making it easier for me to go to work. He explained everything well and adjusted my bike seat well. But the stand of the bike came off as I was cycling which is why I gave it 4 stars. Fix that then it'll be a 5

    Google icon
  • Bogdan

    3 months ago

    Swapfiets Vienna

    it's a very good workshop and it helped me a lot and the guys there are super ok.

    Google icon
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4.1

based on 151 reviews

Help and support

How does Swapfiets work?

Swapfiets is a bike subscription service. For a low, fixed monthly fee, you get a Swapfiets bike and ongoing support. If your bike has an issue, just report it through the Swapfiets app and we’ll repair or swap it. Our goal is to keep you on two wheels without hassle.

What happens if my Swapfiets bike is broken?

No worries. If we can’t fix your bike in 10 minutes, we’ll swap it for a working one. Use the Swapfiets app to report the issue. If you're in a service area we can repair on the spot.

What happens if my Swapfiets bike is stolen?

Preventing theft starts with securing your ride! All our bikes come with in-built double locks, including battery locks for our e-Bikes. Always remember to double lock your bike. If someone steals it (or you lose it) when double locked, you’ll pay a surcharge, depending on the type of bike. But don’t stress. In the unfortunate event that your bike is stolen, we’ll help you file a police report and we’ll get you another Swapfiets right away - so you can get back on two wheels in no time.

What happens when I'm done with my subscription?

To cancel your membership simply follow the instructions and steps in the Swapfiets app. All of our memberships include a one-month notice period. If you’re on a loyal membership, you can cancel after 6 months. Once you bring back the bike we'll give it a quick tune-up and send it on its way to serve another member.

How does Swapfiets work?

Swapfiets is a bike subscription service. For a low, fixed monthly fee, you get a Swapfiets bike and ongoing support. If your bike has an issue, just report it through the Swapfiets app and we’ll repair or swap it. Our goal is to keep you on two wheels without hassle.

What happens if my Swapfiets bike is broken?

No worries. If we can’t fix your bike in 10 minutes, we’ll swap it for a working one. Use the Swapfiets app to report the issue. If you're in a service area we can repair on the spot.

What happens if my Swapfiets bike is stolen?

Preventing theft starts with securing your ride! All our bikes come with in-built double locks, including battery locks for our e-Bikes. Always remember to double lock your bike. If someone steals it (or you lose it) when double locked, you’ll pay a surcharge, depending on the type of bike. But don’t stress. In the unfortunate event that your bike is stolen, we’ll help you file a police report and we’ll get you another Swapfiets right away - so you can get back on two wheels in no time.

What happens when I'm done with my subscription?

To cancel your membership simply follow the instructions and steps in the Swapfiets app. All of our memberships include a one-month notice period. If you’re on a loyal membership, you can cancel after 6 months. Once you bring back the bike we'll give it a quick tune-up and send it on its way to serve another member.

How does Swapfiets work?

Swapfiets is a bike subscription service. For a low, fixed monthly fee, you get a Swapfiets bike and ongoing support. If your bike has an issue, just report it through the Swapfiets app and we’ll repair or swap it. Our goal is to keep you on two wheels without hassle.

What happens if my Swapfiets bike is broken?

No worries. If we can’t fix your bike in 10 minutes, we’ll swap it for a working one. Use the Swapfiets app to report the issue. If you're in a service area we can repair on the spot.

What happens if my Swapfiets bike is stolen?

Preventing theft starts with securing your ride! All our bikes come with in-built double locks, including battery locks for our e-Bikes. Always remember to double lock your bike. If someone steals it (or you lose it) when double locked, you’ll pay a surcharge, depending on the type of bike. But don’t stress. In the unfortunate event that your bike is stolen, we’ll help you file a police report and we’ll get you another Swapfiets right away - so you can get back on two wheels in no time.

What happens when I'm done with my subscription?

To cancel your membership simply follow the instructions and steps in the Swapfiets app. All of our memberships include a one-month notice period. If you’re on a loyal membership, you can cancel after 6 months. Once you bring back the bike we'll give it a quick tune-up and send it on its way to serve another member.

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Stay updated

Sign up for our emails to get updates about our services, products and discounts straight to your inbox.

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Stay updated

Sign up for our emails to get updates about our services, products and discounts straight to your inbox.

Mastercard logo
AMEX logo