Stores
Need help with your bike? Our crew is in your neighbourhood, ready to fix, swap, or just give you honest advice. No bots, no hold music. Real people who know their bikes.
49 stores in 8 countries
Always nearby
Most repairs done on the spot

Aalborg
Jyllandsgade 10B, 9000 Aalborg
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Aarhus
Frederiks Allé 34, 8000 Aarhus
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Amsterdam Ceintuurbaan
Ceintuurbaan 11, 1072 ER Amsterdam
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Amsterdam Oost
Valkenburgerstraat 1A, 1011 MG Amsterdam
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Amsterdam West
Bilderdijkstraat 57H, 1053 KL Amsterdam
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Amsterdam Zuid
Stadionplein 26, 1076 CM Amsterdam
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Antwerpen
Mechelseplein 10, 2000 Antwerp
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Arnhem
Vossenstraat 1A, 6811 JL Arnhem
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Barcelona
Carrer de Balmes 61, 8007 Barcelona
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Berlin Delivery Riders Hub
Am Ostbahnhof 5, 10243 Berlin
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Berlin Mitte
Karl-Liebknecht-Straße 13, 10178 Berlin
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Bonn
Budapester Straße 6, 53111 Bonn
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Braunschweig
Breite Straße 16, 38100 Braunschweig
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Breda
Tolbrugstraat 18, 4811 WN Breda
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Bremen
Rosa-Parks-Ring 7, 28195 Bremen
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Brussel
Rue du Page 75, 1050 Brussel
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Cologne
Hohenstaufenring 78, 50674 Cologne
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Copenhagen - Nordre Fasanvej
Nordre Fasanvej 17, 2000 Copenhagen
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Copenhagen - Oslo Plads
Oslo Plads 20, 2100 Copenhagen
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Delft
Stationsplein 305, 2611 BV Delft
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Den Haag
Johanna Westerdijkplein 111, 2521 EN Den Haag
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Düsseldorf
Altestadt 13, 40213 Düsseldorf
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Eindhoven
Stratumsedijk 34A, 5611 NE Eindhoven
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Enschede
Haverstraatpassage 90, 7511 EZ Enschede
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Frankfurt
Reuterweg 66, 60323 Frankfurt
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Ghent
Keizer Karelstraat 220, 9000 Gent
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Groningen
Oude Ebbingestraat 36, 9712 Groningen
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Göttingen
Jüdenstraße 1, 37073 Göttingen
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Haarlem
Gedempte Oude Gracht 50, 2011 GS Haarlem
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Hamburg
Holstenstraße 167, 22765 Hamburg
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Hannover
Grupenstraße 3, 30159 Hannover
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Kiel
Alter Markt 7, 24103 Kiel
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Leeuwarden
Stationsweg 12, 8911 AH Leeuwarden
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Leiden
2e Binnenvestgracht 14, 2312 BZ Leiden
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Leipzig
Gottschedstraße 9, 4109 Leipzig
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Leuven
Tiensestraat 63, 3000 Leuven
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Londen Waterloo
Hercules Road 192, SE1 7LD London
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London Shoreditch
Commercial Street 58, E1 6LT London
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Maastricht
Spoorweglaan 18, 6221 BS Maastricht
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München
Augustenstraße 44, 80333 Munich
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Münster
Aegidiistraße 46, 48143 Münster
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Nijmegen
Burchtstraat 114, 6511 RJ Nijmegen
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Odense
Vintapperstræde 29, 5000 Odense
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Oldenburg
Heiligengeiststraße 28, 26121 Oldenburg
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Paris
Boulevard de Sébastopol 115, 75002 Paris
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Rotterdam
Mariniersweg 10, 3011 NN Rotterdam
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Tilburg
Burgemeester Stekelenburgplein 199, 5041SC Tilburg
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Utrecht
Smakkelaarshoek 16, 3511 EC Utrecht
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Vienna
Kärntner Straße 42, 1010 Vienna
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Ready when you need us

Personal advice
Get personal advice from our store team on your bike, your subscription or the best option for you.

Local teams
Meet the people behind Swapfiets and get friendly, face-to-face help close to home.
Help and support
How does Swapfiets work?
Swapfiets is a bike subscription service. For a low, fixed monthly fee, you get a Swapfiets bike and ongoing support. If your bike has an issue, just report it through the Swapfiets app and we’ll repair or swap it. Our goal is to keep you on two wheels without hassle.
What happens if my Swapfiets bike is broken?
No worries. If we can’t fix your bike in 10 minutes, we’ll swap it for a working one. Use the Swapfiets app to report the issue. If you're in a service area we can repair on the spot.
What happens if my Swapfiets bike is stolen?
Preventing theft starts with securing your ride! All our bikes come with in-built double locks, including battery locks for our e-Bikes. Always remember to double lock your bike. If someone steals it (or you lose it) when double locked, you’ll pay a surcharge, depending on the type of bike. But don’t stress. In the unfortunate event that your bike is stolen, we’ll help you file a police report and we’ll get you another Swapfiets right away - so you can get back on two wheels in no time.
What happens when I'm done with my subscription?
Cancel your membership easily in the Swapfiets app. All memberships have a one-month notice period. If you have a 6 month subscription and don’t want to keep your bike afterwards, make sure to cancel at least one month before the end of the term.
Once you return your bike, we’ll quickly check it and pass it on to the next member.





